New name... Credit Union the same
We have been approved for the name change Enlighten Federal Credit Union! This isn't official just yet, it's a process that we will keep you updated on. You will continue to use your same debit cards, credit cards, checks, and checking or/and savings account numbers. When it is time for you to reorder checks or your cards are about to expire, you will receive your new cards or checks with the new name on them. We ask that you be patient with us during this new adventure that we are excited about! We look forward to serving you with many more years to come!
Do you have Spring Fever? Let us Enlighten you with what we are now offering!
Signature Loans starting at just 3.45%!
Visa gift cards make great gifts for all occasions!
Visa gift cards make the best presents! These can be loaded up to $1,000 and can be used anywhere that accepts Visa. We have different scenes you can choose from Christmas, birthday, and all kinds of occasions! Keep these in mind for your shopping needs!!
Before doing those student loans somewhere else, look here! We now have a link on the bottom of our home page to Sallie Mae.
The 2015 Christmas Clubs will continue to put the same amounts in as you did in 2014. If you had to close your Christmas Club account early, you will need to stop by the Credit Union office to reopen this account. There isn't a set amount you have to send to this account and you can make changes to your Christmas Club at anytime.
Lost or Stolen Debit or Credit Cards
If you have a lost debit card, please call 1-800-500-1044. If you have a lost credit card, please call 1-800-991-4965.
If you have been contacted by the Falcon alert team, your card may have been temporarily blocked until they verify the charges and speak with the cardholder. The phone number to them is 1-800-437-9392.
We offer Visa credit cards starting at 8.9%! For every qualifying purchase made on your card you earn points to redeem at
www.scorecardrewards.com. You can use your points to get all kinds of things from hotel stays to outstanding merchandise by using your points!
IMPORTANT DEBIT CARD INFORMATION
PLEASE NOTE: There is a daily limit of $1,005 on the Visa debit cards. This is a security feature that has been set with Visa to protect our members in the case of a lost or stolen card. Please call the credit union on the day that you know you are going to exceed this amount, and we will be glad to make the necessary changes to your account temporarily.
Please check with the office and make sure you have a beneficiary on your account in the event of a death. This prevents your funds
from being tied up within the state, and allows your assigned beneficiary to withdrawal your funds without the long term delay.
Please make sure we have your updated address, cell phone number, and email address.
Biltmore in Asheville, North Carolina
America's largest home! Visit this link
www.biltmore.com/pgcreditunion and type in the promo code:
Go Green, get e-statements!
If you're already using online banking, why not sign up for our e-statements and receive your monthly or quarterly statements via email. This way is faster and cuts down on the quantity of mail you already receive. Call the office for details on how to set this up!
Do Not Give Out Your Information Over the Phone to Anyone!!
If there is an issue with your account, debit card, or credit card with the Credit Union, you may receive a phone call from Visa that will be an automated system. It will tell you the transaction that is suspicious and will then ask you to push 1 if you made the transaction or 2 if you did not. You will then be transferred to a live person who will then verify ONLY the last four of your social security number to assure this is the correct cardholder. We already have your card number and your social security number. DO NOT give any information over the phone, nor punch any information in the phone! This is a scam! If you are in question about anything, you can call the number on the back of your card or call the office at
Member Information Changes
If you have recently moved or changed your name, please contact us as soon as possible so we can make the necessary changes.
Welcome, Members, to our Website!
Visit us each day for quick access to current Member Rates, up-to-date Credit Union News, details of our Checking and Savings Accounts, Membership Information, a variety of Loan Offerings and more!
We also offer links to many valuable Online Resources for your convenience.
We want our site to be enjoyable and useful. If you ever have comments or suggestions about our Website or our quality of service, please complete our feedback form.
Thank you, Members!